Ideal Moving And Storage LLC
★ 1.3· 51 reviews · Dallas, TX
✓ Licensed (USDOT 1664920) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 1664920 ↗
- MC number
- MC612157 ↗
- Phone
- (888) 377-3180
- Fleet
- 3 trucks · 3 drivers
- Safety (FMCSA)
- 5 inspections · 2 crashes
- Service area
- Interstate moves
- Location
- 4820 CASH RD, Dallas, TX 75247-6306
- In the registry since
- 2007 · 19 years
- FMCSA registration updated
- Dec 2025
Self StorageMoversPackingsuppliesShopping
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (53 dated reviews)
1★
2010
2
1★
2011
3
1.4★
2012
5
1★
2013
1
1★
2014
13
1★
2015
8
2★
2016
7
5★
2017
1
1★
2018
4
1★
2019
7
1★
2020
1
1★
2023
1
5★
4★
3★
2★
1★
Rating breakdown
1.3
51 reviews total
5
2
4
1
3
1
2
0
1
49
Customer reviews (51)
Yelp
I've moved probably 10 times in my adult life and my experience with Ideal Moving was by far the worst and most stressful. When I chose Ideal Moving they were going to cost me roughly $500 more than renting a UHaul but I thought the extra expense would save me stress and effort. I completed my estim...
Yelp
If i could leave a zero i would! This freaking company is fraud! They are scam artists & extortioners. They bait and switch you with low offers & change up the minute they show up! They are holding my furniture for a cash ransom right now! I have been robbed! Well f**k you! Keep it! Do not use this...
Yelp
Do not use this company. They will quote you a low price, then when you have signed the contract they start adding fees. Also will say that your cubic footage is more than allowed and charge you more. I had to move by a certain date and they made sure it was too late to try to get another company. A...
Yelp
Beware of this company. They underbid on the quote, then upcharge you during the actual move. After original quote they charged me an additional fee saying my location was out of route even though I had given them the exact address for the quote. Then when they arrived claimed that I had stuff not o...
Yelp
NEVER USE THIS COMPANY!1- I talked to their sales mans, Elijah, who gave me the moving estimate, $1140 for 300 cf. I called them several times and we exchanged e-mail 24 times back and forth (exact count) to make sure about the price and service. I was promised that I will get a free "flight of stai...
Yelp
I usually don't write reviews unless some completely fantastic happened to compel me to. Of course i was nervous when contracting for a cross country move for the first time. Brad, my sales rep, put me at ease almost immediately. He was very thorough in explaining exactly how things were going to ha...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2023
Amount over the quote, named by 3 reviewers: typically $1,500
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2023
“At the end of the day when they finished, he handed me a bill of lading for $12.6k.(Yes, 1k more).” 1★ · Yelp · Sep 2023 · Jeremi R. · See this company on Yelp →
“By the end my moving costs had doubled.” 1★ · Yelp · Sep 2019 · Esther G. · See this company on Yelp →
“Got a quote over the phone for $2,000 for a move from California to Texas, with a detailed list of my stuff, but when the movers came they looked around and said i have more than what's on the list.” 1★ · Yelp · Feb 2019 · Elizabeth P. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2019
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2019
“They picked up my stuff from California and said that in 2 weeks maximum my stuff would arrive in Texas. Well, it 45 days, and they still have not delivered.” 1★ · Yelp · Aug 2018 · Bebe T. · See this company on Yelp →
“Despite guarantees and prmoises on delievry dates and charges they will not honor it” 1★ · Yelp · Aug 2014 · Tomantha K. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2019
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2019
“Every box was soaked through and items inside were ruined (boxes became mishaped due to the water damage.). My $700 mattress and box spring are soaking and ruined.” 1★ · Yelp · Aug 2014 · Tomantha K. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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