V I P Moving Services LLC
★ 1.8· 37 reviews · Houston, TX
Active carrier
- USDOT number
- 1876983 ↗
- MC number
- MC677379 ↗
- Phone
- (713) 660-0441
- Fleet
- 4 trucks · 3 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Intrastate — hazmat
- Location
- 10817 S POST OAK RD, Houston, TX 77035-3101
- In the registry since
- 2009 · 17 years
- FMCSA registration updated
- Jan 2012
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (37 dated reviews)
1★
2011
1
3.8★
2012
4
1★
2013
5
1★
2014
5
1★
2015
2
3★
2016
2
1.8★
2017
9
1.8★
2018
5
1★
2019
1
1★
2020
2
5★
2023
1
5★
4★
3★
2★
1★
Rating breakdown
1.8
37 reviews total
5
6
4
2
3
0
2
0
1
29
Customer reviews (37)
Yelp
Love them, I used them twice already to move and one time assemble my house office. Not only are they professional but they are responsible, on time and they aren't too expensive.
Yelp
Great great service. Very helpful and considerate. Drivers were quick and friendly. 100% professionalism from top to bottom! We'll definitely be calling on these guys again.
Yelp
Helped fast and efficiently! I was in a situation where another moving company lied to me and said they never told me a particular time range and told me I was basically bottom of their list. I called VIP movers and spoke to Jim who ensured my worries could cease. The other company put me in a bind...
Yelp
These guys did a superb job during my move. Courteous, professional and efficient. packing and unpacking done the way it should be. If you need to move, call them, speak with Ms Clara and ask for Rodney's crew. Job well done guys
Yelp
Do not use this company!!!!! I wish I could give no stars.Someone I know used their services in Houston and it was a nightmare a lot of my valuables broken. Larry the manager won't answer his calls or do anything to fix the issue.never use them
Yelp
Horrible service. Known to damage your belongings. They are also known not to take ownership of anything and a hassle to get a contact with. You would be a very ignorant person to allow VIP to handle your belongings.
We read this company's 6 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2019
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2019
“They showed up late” 1★ · Yelp · Jul 2019 · Delbert M. · See this company on Yelp →
“They end up getting the truck towed and had to transfer all my stuff to another truck and then tell me they can't get to SA until 11pm that night so they will just come in the morning!” 1★ · Yelp · Aug 2013 · Shayla F. · See this company on Yelp →
“my daughter finally gets a text message saying they are available now (at 4:25pm for a 1pm appointment!)” 1★ · Yelp · Jul 2013 · Anita M. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2019
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 6 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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