Roadrunner LTD
- USDOT number
- 658951 ↗
- MC number
- MC722784 ↗
- Phone
- (832) 613-9200
- Fleet
- 53 trucks · 39 drivers
- Safety (FMCSA)
- 1 inspection · 33 crashes
- Service area
- Intrastate — hazmat
- Location
- 12425 CHIMNEY ROCK RD, Houston, TX 77035
- In the registry since
- 1996 · 30 years
- FMCSA registration updated
- Feb 2026
- [email protected]
- Website
- roadrunner-moving.com (network)
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (74 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 74 reviews we've captured the full text of so far — out of 218 total reviews across Google & Yelp.
Customer reviews (218)
Absolutely all day process, for 1/4 loaded trailer 349 pieces. It took 5 hrs to load it, 3 days to drive here and 8hrs to unload it.. Sad thing is I got reloaded here too! Total wait time pictured as off duty, 11 hrs! Seriously place is a dump over crowded, limited space for 53 ft highway trucks,...
This company were subcontracted for my family’s international move. 8 people showed up to pack so understandably I couldn’t watch all of them. Arrived at my final destination to discover over $1,000 worth of camera equipment had been stolen along with some of my wife’s jewelry. Due to having to sto...
Roadrunner recently moved us from our four-bedroom Austin home, where we lived for almost 40 years, to the Houston area. Warren and his crew arrived on time and were friendly, courteous, and professional throughout the process. The weather was unexpectedly wet, but the crew was prepared and wrapped...
Excellent ! The people who received and the people who delivered with Anatolia's and respect always, our things arrived in perfect condition from NY to TX
I was driving down the Beltway in the fast lane and one of their box truckd crossed two lanes and cut in front of me within 10 ft of my front bumper. When I honked they just waved me off as if to say what
1-Star because zero is not n option. Don’t know where to begin. Probably with them causing over $2k in damage to our stuff. Including absolutely trashing a 55” TV and then claiming we couldn’t prove it was them. They threw crap in boxes without properly wrapping it, including framed pictures and oth...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2022
“Damage could have been avoided if they would have wrapped furniture like they said.” 2★ · Yelp · Oct 2022 · Amanda B. · See this company on Yelp →
“they totally suck , are crooks and after all the shit they broke we got $50 back from their insurance after our crystal glasses and various other items were broke.” 1★ · Yelp · May 2022 · Nick F. · See this company on Yelp →
“our 6 month old 65" inch TV was cracked (pictured) as well as a missing mirror top for a coffee table and a broken hurricane lamp.” 1★ · Yelp · Apr 2022 · James G. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2021
“We waited for our stuff for 45 days” 1★ · Yelp · Mar 2021 · Mrinalini B. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2020
“The driver just called and wanted me to pay the balance in cash upfront before they even unload my furniture.” 1★ · Yelp · Jun 2020 · Kt W. · See this company on Yelp →
“they insist that you pay them cash before they "release" YOUR property.” 1★ · Yelp · Jul 2017 · Stefan S. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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