Hercules Movers & Packers INC
- USDOT number
- 2562074 ↗
- MC number
- MC1162881 ↗
- Phone
- (281) 889-3189
- Fleet
- 2 trucks · 2 drivers
- Safety (FMCSA)
- 1 inspection · 0 crashes
- Service area
- Interstate moves
- Location
- 553 WEST 38TH STREET, Houston, TX 77018
- In the registry since
- 2014 · 12 years
- FMCSA registration updated
- Jun 2025
- [email protected]
- Mobile
- (281) 889-3189
- Website
- herculesmp.com
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (110 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 110 reviews we've captured the full text of so far — out of 366 total reviews across Google & Yelp.
Customer reviews (366)
Don't use this company for a long term move. In great detail they will go over the contract with much reassurance that you will not get hit up later for additional charges, that the actual amount on your contract is what you will owe. It is all a lie. You pay a third of the amount deposit to Her...
It is a broker business. It's not an actual moving co. They don't do onsite estimate, they give an estimate based on number of bedrooms without seeing what you have, then drop the hammer once they see your inventory. The quoted price becomes double the estimate.
I hired Hercules Movers to move me from an apartment to a house in November of 2023. The movers completed the job in a timely manner, however when I tried to contact the customer regarding damages that is when the problems started. I filed a claim with the 3rd party vendors responsible for the claim...
Hercules moved my elderly parents and did a GREAT job. They came in the day before the move and did all the packing, so moving day went smooth and quick!!. Taking special care when dealing fragile items. The crew was professional and VERY patient (my mom is 89yrs old and her husband is 94). I would...
Amazing moving company! I recently had Hercules pack up and move our belongings from Houston to Austin. They did an impeccable job and everything arrived in perfect condition. I’ve used several moving companies over the years and had the best experience with Hercules by far. Fair price, good commu...
HANDS DOWN THE BEST moving company around! I researched several other companies but couldn't be happier that we went with Hercules and Ray. I will never use a different company and refer Hercules to everyone I know that needs a moving company. They were upfront, honest, caring, and took great care t...
We read this company's 20 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
14 reviews · latest 2024
“The guys I hired were nice but they broke every tvs and broke every glass item I use to have.” 1★ · Google · Dec 2024 · John Wicks · Read the review →
“the damage that resulted from the move” 2★ · Google · Oct 2024 · monica williams · Read the review →
“I noticed knicks, scarpes and a piece of wood n missing from one of my dining room table chair legs. My dresser cabinet no longer opens or closes without force.” 2★ · Google · Feb 2024 · Monica Williams · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
6 reviews · latest 2023
“All told, we were offered $86.10 for what we estimated was about $4.000 in damaged items.” 2★ · Google · Jan 2023 · Kevin Coppola · Read the review →
“But again $90 for something that cost $2500 is ridiculous.” 1★ · Google · Sep 2021 · Katie Ebner · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
5 reviews · latest 2025
“Alex had told us that my stuff would be in Illinois within only a few business days. I wait on the day that he said the truck would arrive and all I hear are crickets.” 1★ · Google · Aug 2025 · Jade Taylor · Read the review →
“The job was quoted for 4 1/2 hours it took them 9 hours (2 hour that they did nothing)and we didn't even get our stuff that day.” 1★ · Google · Jan 2018 · Brandon Stich · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2024
“We were quoted in the 2k’s for our move and on the day of the move they ended up charging an extra 1k+ on the day” 1★ · Google · Mar 2024 · Antonio Flores · Read the review →
“They SLOWLY moved us for a total of 17 hours! … After all this, they charged us nearly $4,000 for the second day! TOTAL this local move cost us nearly $7,500!!” 1★ · Google · May 2018 · Kate Garrens · Read the review →
“the final bill was 40% more than they quoted” 1★ · Google · Jan 2017 · Yen Tran · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 20 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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