Albert Moving
★ 1.0· 26 reviews · Wichita Falls, TX
✓ Insured · $5M liability ✓ Cargo covered Active carrier
- USDOT number
- 2633444 ↗
- MC number
- FF8972 ↗
- Phone
- (940) 696-7000
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 1206 HATTON ROAD, Wichita Falls, TX 76302
- In the registry since
- 2015 · 11 years
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (27 dated reviews)
1.5★
2011
2
1★
2012
5
1★
2013
9
1★
2014
2
1★
2015
5
1★
2016
4
5★
4★
3★
2★
1★
Rating breakdown
1.0
26 reviews total
5
0
4
0
3
0
2
1
1
26
Customer reviews (26)
Yelp
These people are the worst. Only person even slightly caring is Carlito. The lady who works at the office "Jenae" or something, WORST customer service ever. It was painful dealing with her. I work in customer service and lady that is not how you treat customers. Talking over them, not letting them g...
Yelp
Very poor communication! Already messing up my packing and pick up dates without returning my call or email. Looks like they are rushing us to move.
Yelp
Coordination is poor. Move-in address provided months in advance, then "customer care coordinator" informed me they could not deliver because they had no move in address. Then QA department defaults to an excuse of not being able to accept next day as the reason. Even though the coordinator admit...
Yelp
Military move. This is the company that delivered our goods(not packed). This by far the worst PCS move ever. Lots of our items were damaged, broken or missing. I really doubt this company will do anything to help us but we are going to call and ask if they have found some very important boxes th...
Yelp
AKA "Moving Staffers." I was ripped off to the tune of $350 dollars. My complaint letter is a s below:Our movers were finished in under two hours. We really don't appreciate you leaving a message 5 minutes before closing on a Friday regarding fraudulent billing practices. I will dispute any and all...
Yelp
Though the men who helped me load the truck did an excellent job (they were from a moving company in PA), the same thing cannot be said for the people at Moving Staffers who were supposed to schedule the appointment.I was told I would have three men come to my home at 10:00am; instead, when I called...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2015
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2015
“Lots of our items were damaged, broken or missing.” 1★ · Yelp · Feb 2015 · Leticia K. · See this company on Yelp →
“I was horrified to find that all of my belongings where damaged or ruined in this move.” 1★ · Yelp · Jan 2013 · Diane B. · See this company on Yelp →
“What really upset me is that when our things were delivered, they were badly damaged and many items ruined. Our coffee table was destroyed. 2 prints were destroyed. A lamp was destroyed.” 1★ · Yelp · Mar 2012 · Joshua D. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2015
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2015
“Still in hotel awaiting shipment of property.” 1★ · Yelp · Jul 2015 · Robert M. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2013
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2013
“I was ripped off to the tune of $350 dollars. … Our movers were finished in under two hours. … I will dispute any and all charges beyond two hours” 1★ · Yelp · Nov 2013 · James R. · See this company on Yelp →
“GROSSLY underestimated the cost and added additional charges to our credit card without our authorization” 2★ · Yelp · Nov 2011 · Sherry W. · See this company on Yelp →
“They will underestimate your move, then stick you with outrageous additional charges” 1★ · Yelp · Jun 2011 · Sherry W. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2013
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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